Shipping Policy

This Shipping Policy outlines how we process, ship, and deliver orders for our sports therapy and cognitive enhancing dietary supplements. By placing an order on our website, you agree to the terms described below.

Once your order is placed and payment is confirmed, we begin processing it for shipment. All orders are processed and prepared for shipment within 1–3 business days. During high-volume periods, processing may take slightly longer, but we always strive to ship your order as quickly as possible.

After your order has been shipped, you will receive a notification with relevant delivery details. Estimated delivery time is 6–12 business days from the date of shipment. Actual delivery times may vary slightly depending on location and local delivery conditions.

If tracking information is available for your order, we will provide it to you via email once your package has been dispatched. You may contact our support team at any time to inquire about the status of your order.

You are responsible for providing accurate and complete shipping information, including your full name, address, and contact details. We are not responsible for delays or failed delivery caused by incorrect or incomplete address information provided during checkout.

If a package is returned to us as undeliverable due to an incorrect address, refusal of delivery, or similar reasons, we will notify you and assist with resolving the issue. Additional fees may apply for re-delivery in such cases.

In the rare event that your order is lost or damaged during transit, please contact our customer service team immediately. We will review the issue and provide a suitable resolution, which may include resending your order or processing a refund.

If you have any questions or concerns regarding our Shipping Policy, please contact our support team: [email protected]